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Problems downloading large files
Posted: Tue Nov 10, 2009 2:01 am
by Abix
Ive downloaded files up to 58.9MB in size perfectly fine with the completing download briefly coming up and then my transfer being complete. If I try to download a 62.3MB file or any other file larger than that file then the download appears to complete, but after the progress bar reaches 100%, it goes to 'Completing download..." and just hangs there. Ive waited up to 20 minutes for that message to go away and always end up ending the task.
I am using a Motorola Droid and Ive had the same issues over Wifi and 3G.
Re: Problems downloading large files
Posted: Tue Nov 10, 2009 6:51 pm
by support
Could you provide a testing FTP account ?
Re: Problems downloading large files
Posted: Wed Nov 11, 2009 2:35 pm
by Abix
Email sent.
Re: Problems downloading large files
Posted: Wed Nov 11, 2009 7:44 pm
by support
About large file download issue. How long does download last ?
15 minutes, more ? What is the FTP command channel timeout on for your FTP server ?
Re: Problems downloading large files
Posted: Wed Nov 11, 2009 7:57 pm
by Abix
I am currently at work and downloading the 76.9MB file over 3G to see exactly what the error message is on the server. Once the download completes and then hangs on "Completing" I will post what the exact message is on the server.
Re: Problems downloading large files
Posted: Wed Nov 11, 2009 8:03 pm
by support
I've tried to download DoPDemo1015.exe and it worked from the emulator.
Re: Problems downloading large files
Posted: Wed Nov 11, 2009 8:34 pm
by Abix
Somehow, the 76.9MB file finished downloading successfully without any hanging over 3G. Maybe its an issue having to do with wifi connections to the server only. In any case, Ill continue to use your great product and take down exact conditions if I encounter any other problems.
Thank you for your quick response and resolution.