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File transfers getting stuck upon completion
Posted: Sat Jul 09, 2011 10:27 am
by chewbacca
Client: AndFTP 2.9.1
Server: pure-ftpd 1.0.32 (Linux)
Phone: Samsung Galaxy Mini (GT-S5570)
After a file downloads to 100%, AndFTP gets stuck indefinitely (Well I waited for 15 minutes) saying "Completing download...", and there's a disabled OK button and a Cancel button. Hitting Cancel does nothing so the only option is to kill the process.
I checked the SHA1 checksum of the file and it was indeed transferred successfully so I don't know what's causing it to get stuck.
Re: File transfers getting stuck upon completion
Posted: Sat Jul 09, 2011 2:36 pm
by chewbacca
Screenshot.
Re: File transfers getting stuck upon completion
Posted: Tue Jul 12, 2011 8:03 pm
by support
How long was the transfer? More than 15 minutes? What is command channel timeout on your FTP server?
Re: File transfers getting stuck upon completion
Posted: Tue Jul 12, 2011 11:53 pm
by chewbacca
Yes, it was a bit a longer than 15 minutes. Sometimes much longer on bigger files.
I'm not sure about the command channel timeout as I see nothing like that in the configuration but I do have a "Max Idle Time" setting set at 60 minutes.
Re: File transfers getting stuck upon completion
Posted: Wed Jul 13, 2011 6:49 am
by chewbacca
Another two issues I've noticed is that when you transfer an entire directory, it always says "0 files left".
Also, clicking on the Cancel button does not get rid of "Downloading ..." window so the app needs to be killed and run again if I need to do anything else.
Re: File transfers getting stuck upon completion
Posted: Wed Jul 13, 2011 6:59 am
by support
Could you provide a testing FTP account to support(at)lysesoft(dot)com?
Re: File transfers getting stuck upon completion
Posted: Wed Jul 13, 2011 7:40 am
by chewbacca
Sure. I'll set up an account for you within the next hour and e-mail you.
Edited to add: I've emailed the account details.
Re: File transfers getting stuck upon completion
Posted: Sat Dec 31, 2011 1:03 pm
by UKAndroid
Has this been resolved as I have just installed AndFTP and all works except for this problem.
On large files I have waited several minutes for the "complete" message box to allow me to click on "OK" but I lose patience after five minutes or so and cancel. Despite having "resume" set on, when I try to download again, the download starts at the beginning again. I am downloading on a mobile network and incurring data charges for the failed downloads!
Re: File transfers getting stuck upon completion
Posted: Sat Dec 31, 2011 7:42 pm
by chewbacca
I'll check again and post back.