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Word Document modified on the does not sync with server.

Posted: Wed Nov 06, 2013 6:19 am
by tsoilihoi
The local phone is the master. I created a word document with Kingsoft Office app.
Its creation time, say is 5:00 pm. I sync the phone with my server and a copy is placed on
the remote server. Sync again and the report comes back as no changes.

I access the phones original document and add some words which changes the time of the file and its size. I save it over the original. I check the properties of the file and find that it is dated
3 minutes later and the file size has grown some.

I press sync and andftp reports that nothing has changed. But it has.
The sync criteria is set to file size, date and name.

I can not explain this behavior.

Thanks.

PB

Re: Word Document modified on the does not sync with server.

Posted: Sat Nov 09, 2013 7:54 am
by support
Set criteria to name + size + newest date. The name + size + date fails on many device due to Android OS issue to modify file timestamp without root access.

Re: Word Document modified on the does not sync with server.

Posted: Sat Nov 09, 2013 11:48 am
by tsoilihoi
That didn't help. Also, I need the phone to be the master. Using name, size and date. Regardless, both files were seen as the same after small changes to a document. I verified the date differences.